3 Hardware and software requirements

The hardware and software described in this section are the minimum required for MyID. If your system does not match or exceed the requirements outlined in this section, contact Intercede for advice, quoting reference SUP-297.

3.1 Prerequisites

SIU references: SIU-034, SIU-035, SIU-036, SIU-037, SIU-038, SIU-300.

• Your MyID servers should be in a domain, so that trust can be established between each of the system components.
• The server's regional setting, as set when you install Windows, is used to determine the date formats displayed on some screens within MyID. This setting must not be changed after installing MyID; make sure that you install Windows with the regional setting appropriate to the date display format you want to use.

• Microsoft .NET framework

  Note: MyID is developed and tested using .NET framework 4.8. If you need to use a later version of the .NET framework, contact customer support quoting reference SUP-283.

  The Microsoft .NET framework version 4.8 must be installed on web server, application server, database server, and all client PCs before you install MyID.

  Note: For Windows Server, you must upgrade your system to .NET 4.8. See the Microsoft website for details.

• Microsoft .NET Core

  The web services server requires .NET Core 3.1. In addition, any client on which you want to run the MyID Operator Client requires the Desktop Runtime version of .NET Core.

  To obtain the installation programs, visit the Microsoft .NET download site:

  dotnet.microsoft.com/download/dotnet-core/3.1/runtime

  • For the MyID web services server, download and install the ASP.NET Core Hosting Bundle.

    Note: Version 3.1.5 or later is required.

    Important: You must install the Core Hosting Bundle after installing IIS. If you install the Core Hosting Bundle before IIS, you must repair the installation; run the Core Hosting Bundle installation program again after installing IIS.

  • For each client PC that is going to use the MyID Operator Client, download and install the .NET Core Desktop Runtime.

    Note: On a 64-bit client operating system, you require both the x86 and x64 versions of the .NET Core Desktop Runtime. On a 32-bit client operating system, you require only the x86 version.

• PowerShell 5

  The MyID installation media provides PowerShell scripts that are run as part of the installation process, including post-install PowerShell scripts that run automatically after installing or uninstalling MyID. These scripts require PowerShell 5. See section 13, Running post-install PowerShell scripts for details of post-install PowerShell scripts.

Note: If you are installing on a non-English version of Windows, additional configuration steps may be required.